Refund policy

Returns
If you receive a damaged, defective, or incorrect item, you may request a return within 30 days of delivery. To begin a return, contact us with your order number and clear photos of the product.
Items must be returned in their original condition and packaging whenever possible.
Refunds
Once your return is received and inspected, we will notify you of the status of your refund. If approved, your refund will be sent to your original payment method. Depending on your bank or payment provider, it may take several business days for the refund to appear.
Non-Returnable Items
The following items are not eligible for returns:
Items damaged through misuse or improper handling.
Products returned more than 30 days after delivery.
Used items that are not defective.
Contact Us
If you have any questions about returns, cancellations, or refunds, please contact us:
Email: olomuayomide007@gmail.com
Thank you for shopping with NovaNest. We appreciate your trust and look forward to serving you.